Third Party Verification

With Calibrus as your TPV partner, you will close more sales, reduce consumer confusion, and minimize fraud.

Calibrus is the obvious choice for your organization's TPV needs:
  • Seamless Systems Integration
  • Web-Enabled Applications
  • Lightning Fast Implementation
  • Reduced Call Duration
  • Increased Customer Satisfaction
  • Immediate Call Record & Recording Access
  • Innovative Reporting Tools
  • Redundant Call Centers and IVR Servers
  • Dedicated Technical Teams
  • Increased Success Ratio, Revenues & Cost Savings
  • All-Inclusive Pricing
  • Competitive Rate Structure

Live Operator TPV

Our Live Operator TPV Service features the fastest pick-up times in the industry. When customers want to provide live interactions with ultimate flexibility.

Our Live Operator Services are the clear choice:
  • Exceptional Customer Experience
  • Universal Language Coverage - Spanish, Chinese, Japanese, Korean and more)
  • Over 96% Success Rates
  • Close More Sales
  • Competitive Live Operator Rates
  • Near Real-Time Call Record and Recording Access
  • Dedicated Team with 18/7 Availability

We provide easy to understand, timely and accurate reports in your choice of formats that are available on a daily, weekly, or monthly and can be securely accessed 24/7. Our Live Operator Third Party Verification solution helps companies meet compliance requirements and improve their bottom line.

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Automated IVR TPV

Our Automated IVR solution offers a low-cost alternative to a live voice agent while ensuring compliance with both FCC and State PUC Third Party Verification requirements. Our IVR systems feature intuitive scripting to ensure the correct questions are asked. Our custom IVR solutions enable your customers to easily opt-out to speak with a liveagent at any time.

Automated IVR Service Highlights:
  • Dual Channel Recording
  • Low-cost Implementation
  • Simple to Set Up, Implement and Launch
  • Near Real-Time Call Record and Recording Access
  • Dedicated Team with 18/7 Availability

We work with you every step of the way to optimize your IVR system script, process and support services. We understand how to increase productivity, boost customer satisfaction, reduce costs, and improve your verification success ratio. Our Automated IVR solutions can help you meet your Third Party Verification compliance requirements and can also improve your bottom line.

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Hybrid
Live-IVR TPV

Our Hybrid Live-IVR Interactive voice response solutions offer customers the best of both worlds: the ability to customize and optimize the advantages of the live operator interaction combined with the low cost of an automated IVR solution. Calibrus is one of the few service providers to offer hybrid capability.

Hosted Live-IVR TPV Solutions & Service Highlights:
  • Personalized Service with Higher Success Rates
  • Ability to Adapt to Appropriate Customer Questions & Comments
  • Universal Language Coverage
  • Quality Monitoring to Provide the Highest Levels of Quality Assurance
  • Near Real-Time Call Record and .wav File Access
  • Dedicated Team with 24/7 Availability
  • Highly Cost Effective

We provide easy to understand, timely, and accurate reports in your choice of formats. These reports are available daily, weekly, or monthly and can be securely accessed 24/7.

Our Hybrid Live-IVR Third Party Verification solution can help you meet your compliance requirements and help improve your bottom line.

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Let’s Get Started!

Calibrus is ready to help your organization strengthen customer relationships and maximize customer retention

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