The Calibrus Advantage

Trust is the bottom line of our business philosophy. At Calibrus, we understand you have choices for hosted business solutions and you expect a partner that will be there for you when you need it most, one that you will trust. Our specialized approach, industry expertise, and dedicated IT teams are some of the reasons customers chose and trust Calibrus. We enter into a partnership with our clients, and fully understand that the better we do, the better you do.

Whether you are a Fortune 500 corporation or a smaller private organization, you will be part of an industry leading business solution provider dedicated to helping you with “More Ways To Do More Business.” Here are a few of the Calibrus Customer Service Advantages:

• Access to decision-makers 24 Hours A Day, 7 Days A Week.
• Dedicated Technical Support Team To Facilitate Quick Changes, sometimes while your on the phone with them
• Hosted Solutions designed around what you need them for, not “out of the box” but customized to fit your business and your processes.
• Multiple & Redundant Call Centers To Keep You Up and Running
• Accurate-Timely Reporting Plus Online Web Access to Close to Real Time Wav Access
• All Inclusive Pricing- Avoid Quote Surprises & Time Delays, you won’t be nickeled and dime’d to death with Calibrus
• The Most Advanced Quality Assurance Control Measures Available
• Industry Leading Customer Care Agent Training Program
• Support. Responsiveness. Results. Trust.

Are you tired of getting the run-around? Do you know whom to call to get immediate attention? At Calibrus, every customer will have a dedicated IT team that is available 24 hours a day, 7 days a week. You have direct access to an appropriate team member for IT support, script changes, ad-hoc reports, troubleshooting, etc. No more guessing who to call or having to wade through levels of “support” to get to the person you need to speak with that can take care of your problem. No more leaving a message with a help desk and anxiously waiting to get a reply. We understand that the success of your business means the success of our business.

Calibrus is large enough to handle the volumes and requests of the largest corporations, but small enough to remain responsive to every situation. Customers enjoy the refreshing way we do business. Our specialized approach offers a focused team that is not distracted by many other business services.

Let us prove why some of the nations leading companies chose Calibrus. We make it easy to do business with us and you’ll enjoy how we do business. While our customers have enjoyed more successful verifications, increased customer satisfaction, reduced agent call time, and significantly better service support, we invite you to put us through the test.