call center management solution

Calibrus employs industry experts in every aspect of our management and IT teams. We know our company’s potential is only as strong as our people and we have made investments in recruiting and hiring the best people. Our management team has over 45 years of TPV call center experience and 15 years quality monitoring experience. Industry experience ranges from Third Party Verification , Inbound and Outbound Customer Service to Fund Raising and inbound charity programs. Members of our current management team are either currently working with or have worked in the past with 5 of the 8 largest Telecom companies on their TPV programs. Areas of responsibility included client services, operations management, quality assurance, program management, supervisory, software development, network, and administration.