Insurance Claims Recording

Calibrus' Insurance Claims Recording service is easy to use, cost-effective and offers all the features you would expect in a superior call recording solution. We’ll work with you to create a flexible, efficient, and secure customized call recording solution that best suits your unique business requirements.

Now, you can enjoy the latest call recording technology and immediate IT support without the upfront investment. Calibrus' Hosted Claims Recording Solutions are an excellent alternative for companies that do not wish to invest in expensive hardware, maintenance and support for a call recording system.

• All Inclusive Pay-As-You-Go Pricing Model by the Minute or by the Transaction/Call - No Set-Up Fees, Maintenance, Upgrade, Programming, Site/Seat Licensing or Change Fees
• State of the Art Security and Protection of Your Data and Processes
• Easy to Use, Very intuitive, Interface to Allow Representatives to Quickly Input Information that is Tied to the Wav File Recording.
• Call Record and .Wav File Access 24/7 Via a Secured Website for Easy Retrieval
• Customized Reporting Options
• Complete End-to-End Recording and Transcription Solution.
• High Quality Recording with Redundant Systems and Disaster Recovery
• Compatible and Flexible Process can be used with virtually any system
• 24/7 IT Team Support and Access.

• No cassette tape costs.
• No storage costs.
• No costs for sending tapes via overnight courier for storage.
• No labeling cassette tapes.
• No tape deterioration issues.
• No time lost sending tapes for transcription
• Immediate shared access for playback of the recorded statement.
• Increased claim/adjuster efficiencies.
• Enhanced call tracking and data analysis.
• Ability to quickly review calls and provide coaching.

Calibrus uses an all-inclusive pricing model; there are no hidden charges or additional costs. Our call recording services are priced on per transaction or per minute usage. With Calibrus as your hosted business solutions provider you only pay for what you use.

We handle all the details so you can focus on running your business. Our Hosted Call Recording services simply make good business sense.