 
Calibrus’ IVR/VRU services are an easy and cost-effective voice response service designed to provide customers with hosted options to solve ordering, agent handle time and call inflow problems. Our IVR/VRU (Voice Response Unit) services can be used to:
- Create an Automated Ordering Solution
- Reduce Agent’s Average Handle Time with Call Routing
- Route Calls to Separate Facilities
- Check Order Status
- Serve as a Quick Store Locator
- Provide Help Desk Functions (such as resetting passwords)
- Handle Inbound and Outbound Lead Generation (capture customer data for your sales database)
- Field Non-Profit and Community Donation Calls
- Create Audio Tours for Real Estate Listings
When you come on board with Calibrus, you’ll enjoy the latest technologies without the upfront capital investment. Plus, you’ll have an immediate IT resource team at your disposal to help you establish a flexible system that meets your call recording needs. You can be up and running in as little as 48 hours.
- Dual Channel Recording to Eliminate the Loss of Interactions/Customer Statements
- Very Low Implementation and Ongoing Cost
- Simple to Set Up, Implement and Launch
- Close to Real-Time Call Record and .Wav File Retrieval and Posting
- Dedicated Management and IT Resources, 24/7 Availability
- Superior Value & Cost Competitive IVR Services
We handle all the details so you can focus on running your business. With our all-inclusive pricing model, there are no hidden charges or additional costs so you won’t be surprised when you get your statement. Our IVR/VRU solutions simply make good business sense. Contact us today and learn all about our Hosted IVR/VRU Services.
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