Core Competencies

  • Personalized Service: With Calibrus you can feel assured that your customers will be handled by a qualified representative, who is thoroughly trained on your scripts and processes.
  • Integrated Solution: Calibrus' powerful technology is uniquely able to deliver a total turnkey solution including a hybrid IVR/VRU/Operator model. That means you won't have to piece together a solution from multiple vendors in order to deliver a customer experience to meet your specific needs.
  • Flexibility: Client requirements are unique. At Calibrus, our staff seeks to understand your unique business situation so we can deliver the right solution for you. Our flexible technology enables us to develop precisely the balance of people, service and technology you need.
  • Partnership: Calibrus knows it has to earn your business daily. That's why the Calibrus staff will consult with you up front to truly understand your needs and follow your project through to ensure a continued successful experience. We consider ourselves an extension of your team.
  • Easy to do Business With: At Calibrus, we make it a point to be easy-to-reach, with a friendly voice waiting to assist you on the other end of the line. Our internal systems enable you to access critical data in real-time. We also recognize needs change. When they do, we will be there to support you.
  • Quality Products and Services: Calibrus uses the very latest technology to handle your customer experience projects smoothly and professionally. Every aspect of Calibrus tells you we are reliable, trustworthy, and committed to quality.